Telephone Systems

BlackBIT Telecom has provided telephone systems to companies all over the UK and Europe, from small or home offices to 100+ seat call centres

Whilst we specialise in providing telephone systems for telemarketing purposes, our technology can be used within any business, either as the entire telecom infrastructure or as a bolt-on to existing technology.

Our systems use VoIP, the new telecom technology which is rapidly replacing the old analogue technology. Uniquely amongst telecom companies, BlackBIT’s involvement with large call centres, where minutes of down time can cost thousands of pounds, means that we have developed all our systems with reliability as the main focus from the ground up. Our systems automatically route each individual call through the best available connection at that point. This means we can offer the benefits and cost effectiveness of VoIP technology coupled with the reliability of traditional analogue technology.